When there is a concern regarding our ammunition, we request that you please call us at 1-800-243-9700 with your Name, Address, type of ammunition, type of failure, and the firearms used.
Once we receive this information, we will forward it to our ammunition plant so that we can send you a prepaid shipping label, and all appropriate packaging materials to send the ammunition back for testing.
For Elk or bear up to 600 lbs: minimum is 1500 ft lbs, adequate is 2000 ft lbs and preferred is 2500 ft lbs.
We will contact you once our evaluation and testing have been completed to determine the best course of action in order to resolve this issue for you.