VELOWAVE

The lifespan of an electric bike battery typically ranges from 500 to 1,000 charge cycles, which translates to 3 to 5 years of regular use. To extend battery life, it's important to avoid overcharging, avoid letting the battery drain completely each time, and store it in a cool, dry place when not in use. Keeping the battery charged between 20% and 80% can significantly help maintain its long-term health.

Yes, you can ride your Velowave e-bike in the rain. All Velowave bikes are equipped with IPX6-rated batteries which makes them well-suited for wet weather riding.
However, we still recommend avoiding deep puddles and minimizing prolonged exposure to heavy rain. After riding in wet conditions, be sure to dry your bike thoroughly to keep it in top shape.

Velowave ebikes typically offer a riding range of 40 to 120 miles per charge, depending on the specific model and battery capacity. The exact mileage can vary based on several factors, including terrain, rider weight, assist level, and even weather conditions. Whether you're commuting across the city or cruising on a weekend trail, Velowave offers options to match your distance needs.

An electric mountain bike (often called an e-MTB) is built for trails and rugged terrain, combining a sturdy frame with a motor and battery for extra power and range. If you're looking for a great option, the Velowave Forest XM offers strong performance, long range, and full suspension—perfect for off-road adventures.

Absolutely! Electric bikes are a top choice for commuters seeking to avoid traffic, reduce fuel costs, and enjoy an eco-friendly ride to work. Models like the Velowave Breeze T offer a powerful motor, a long-lasting battery providing up to 90 miles per charge, and features like fenders and a rear rack—making daily travel smooth and stress-free.

To find a Velowave shop or authorized dealer near you, simply visit our dealer map on our website. You can easily search by your location to find the nearest store that carries Velowave bikes, where you can test ride models and get expert advice.

The best electric bike is the one that fits your needs. Choosing the right ebike depends on factors like your budget, riding style, and preferred features. If you're just starting out, we recommend the Velowave Ranger Step-Thru 2.0—it's beginner-friendly, comfortable, and easy to ride.

Class 1: These bikes provide pedal-assist only, meaning the motor kicks in while you pedal, up to a maximum speed of 20 mph.
Class 2: Similar to Class 1, but these bikes also have a throttle that can power the bike without pedaling, also up to 20 mph.
Class 3: These bikes provide both pedal-assist and throttle, and can go up to 28 mph, making them ideal for faster commuting.

All Velowave bikes, except the Prado S, Pony, Ghost, and Swift, fall under Class 3.

To sign up for a test ride, simply visit our test ride page and complete the form with your details. You'll be able to choose the nearest location and schedule a time that works best for you. We look forward to helping you experience the ride!

Our e-bikes come partially assembled. Detailed assembly instructions and video tutorials are available on our website. If you need assistance, please contact our support team. https://www.velowavebikes.com/pages/customer-help-center